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When we are trying to restore or update i Phone/i Pad from i Tunes backup, sometimes we will get a popup saying that "The i Phone could not be restored. Connect i Phone to PC via USB cable and open i Tunes. Press on "Power" button for 10 seconds to turn off your i Phone. Put the i Phone/i Pad/i Pod into DFU mode by turning the phone off and then holding down the Home and Power button for 10 seconds, then release the Power button but hold onto the Home button until i Tunes tells you that the device is now in recovery mode. This is an essential step otherwise you may encounter future errors when trying to update or install i OS versions.